FAQs

Please use the below form. You can also contact our customer support by clicking here

Contact Us

If you have an issue or question that requires immediate assistance, you can click the button below to contact with a Customer Service representative.

Please allow 1-2 days to be responded on you request, please accept our apologies on behave of EG-Diamond Staff.

Becoming A Partner

Are there specific requirements to become a retailer of your diamond jewelry?

Can retailers in Egypt's governorates access your products for resale?

Do you provide marketing support for retailers stocking your diamond jewelry?

What is the process for placing wholesale orders with your company?

Can retailers request customized or exclusive designs for their stores?

What are your payment terms for wholesale orders?

How can retailers handle returns or exchanges of your diamond jewelry?

Are there opportunities for exclusive partnerships with retailers in specific regions or markets?

Shopping Information

Do you offer wholesale pricing for bulk orders?

Do you offer shipping on your products?